0
$\begingroup$

Blender 2.79b/2,78c have suddenly started crashing on my Dell Windows10/64bit laptop(Intel Hd3000 Gpu).

Error: EXCEPTION_ACCESS_VIOLATION

I have tried the steps below (all have failed) -
1.Updated Gpu to the latest drivers
2.Reinstalled the program and ran it as an Administrator
3.Removed Blender from WIndows Defender Blocked apps
4.Launched Blender from command line using "--factory -startup" , "debug" & "--debug -gpu" options(transcript provided below)
5.Used Opengl32.dll

 PS C:\Program Files\Blender Foundation\Blender> .\blender.exe ---factory-startup
Read prefs: C:\Users\User 0\AppData\Roaming\Blender Foundation\Blender\2.79\config\userpref.blend
AL lib: (EE) UpdateDeviceParams: Failed to set 48000hz, got 44100hz instead
found bundled python: C:\Program Files\Blender Foundation\Blender\2.79\python
unknown argument, loading as file: ---factory-startup
Error: Cannot read file 'C:\Program Files\Blender Foundation\Blender\---factory-startup': No such file or directory
... opened default scene instead; saving will write to C:\Program Files\Blender Foundation\Blender\---factory-startup
Error: EXCEPTION_ACCESS_VIOLATION
PS C:\Program Files\Blender Foundation\Blender> .\blender.exe ---debug
Read prefs: C:\Users\User 0\AppData\Roaming\Blender Foundation\Blender\2.79\config\userpref.blend
AL lib: (EE) UpdateDeviceParams: Failed to set 48000hz, got 44100hz instead
found bundled python: C:\Program Files\Blender Foundation\Blender\2.79\python
unknown argument, loading as file: ---debug
Error: Cannot read file 'C:\Program Files\Blender Foundation\Blender\---debug': No such file or directory
... opened default scene instead; saving will write to C:\Program Files\Blender Foundation\Blender\---debug
Error: EXCEPTION_ACCESS_VIOLATION
PS C:\Program Files\Blender Foundation\Blender> .\blender.exe ---debug -gpu
Read prefs: C:\Users\User 0\AppData\Roaming\Blender Foundation\Blender\2.79\config\userpref.blend
AL lib: (EE) UpdateDeviceParams: Failed to set 48000hz, got 44100hz instead
found bundled python: C:\Program Files\Blender Foundation\Blender\2.79\python
unknown argument, loading as file: ---debug
Error: Cannot read file 'C:\Program Files\Blender Foundation\Blender\---debug': No such file or directory
... opened default scene instead; saving will write to C:\Program Files\Blender Foundation\Blender\---debug
unknown argument, loading as file: -gpu
Error: Cannot read file 'C:\Program Files\Blender Foundation\Blender\-gpu': No such file or directory
... opened default scene instead; saving will write to C:\Program Files\Blender Foundation\Blender\-gpu
Error: EXCEPTION_ACCESS_VIOLATION

I had experienced the same issue in the past and found that the only solution that worked was a complete Drive Format ,but now I have other licensed proprietary softwares installed on the machine ,so formatting is not an option.

Please let me know how to resolve this error.


(Note- revised transcript)

Whenever Blender2.79b/2,78c is minimised, it crashes.

Error: EXCEPTION_ACCESS_VIOLATION

PS C:\Program Files\Blender Foundation\Blender> .\blender.exe --factory-startup
found bundled python: C:\Program Files\Blender Foundation\Blender\2.78\python
Error: EXCEPTION_ACCESS_VIOLATION
PS C:\Program Files\Blender Foundation\Blender> .\blender.exe --debug
Switching to fully guarded memory allocator.
Blender 2.78 (sub 0)
Build: Mon 09/26/2016 08:17 AM Windows
argv[0] = C:\Program Files\Blender Foundation\Blender\blender.exe
argv[1] = --debug
read file
  Version 272 sub 2 date unknown hash unknown

ordered
 OBCube
 OBLamp
 OBCamera
found bundled python: C:\Program Files\Blender Foundation\Blender\2.78\python
Error: EXCEPTION_ACCESS_VIOLATION
PS C:\Program Files\Blender Foundation\Blender> .\blender.exe --debug -gpu
Switching to fully guarded memory allocator.
Blender 2.78 (sub 0)
Build: Mon 09/26/2016 08:17 AM Windows
argv[0] = C:\Program Files\Blender Foundation\Blender\blender.exe
argv[1] = --debug
argv[2] = -gpu
read file
  Version 272 sub 2 date unknown hash unknown

ordered
 OBCube
 OBLamp
 OBCamera
found bundled python: C:\Program Files\Blender Foundation\Blender\2.78\python
unknown argument, loading as file: -gpu
Error: Cannot read file 'C:\Program Files\Blender Foundation\Blender\-gpu': No such file or directory
... opened default scene instead; saving will write to C:\Program Files\Blender Foundation\Blender\-gpu
Error: EXCEPTION_ACCESS_VIOLATION
$\endgroup$
  • $\begingroup$ You are getting the errors because of the wrong commands you enter, I don't think that has anything to do with your problem. What does it mean '"suddenly started crashing "? Does it crash sometimes, does it crash every time you start, when does it crash, how does it crash, what do you do before it crashes? Does the zip version extracted on the desktop work fine? $\endgroup$ – Martynas Žiemys Jul 10 '19 at 6:58
  • $\begingroup$ The arguments have two dashes --debug .. not 3 ---debug If blender doesn't recognise an argument it deciphers it as a file. Hence the cannot read file errors.. Can you run and paste correct outputs of eg blender --debug-gpu $\endgroup$ – batFINGER Jul 10 '19 at 7:01
  • $\begingroup$ Oops..... @ batFINGER yeah my bad ....still , on launching the program with the correct options for factory reset and debug the Exception Error still persists(can share the commandline transcript, if required). @Martin Z Blender 2.79b was working fine for last 3 months (before I had encountered the same error but a drive format and reinstall had solved the problem).Now whenever Blender is minimised, it crashes. $\endgroup$ – Starzar Jul 10 '19 at 8:04
  • 3
    $\begingroup$ I don't think Blender caused this problem if system restore resolved it. It must be other software on the PC that caused this by somehow interfering or not working as it should. Maybe bad drivers, maybe a virus, maybe some bloatware or some window manager software. I think system restore does not have much to do with Blender. I don't think Blender relies on anything that it restores. You can even just copy Blender files from Program Files to anywhere even another computer and it will work. It must have been some problems with the system. $\endgroup$ – Martynas Žiemys Jul 10 '19 at 17:58
  • 1
    $\begingroup$ The hassle of reinstalling the operating system was never and never will be the solution to a problem like this. Speaking from more than 25 years of experience and "fun" with the pest that is Microsoft Windows. I always wonder why ppl are so willingly going through this effort when one single piece of software doesn't work but when it comes to malware, they halfheartedly remove it and go on with their lives as if nothing happened. In this case (like in many other non-blender related recently) I guess it's the latest Microsoft update. The problem will come back soon $\endgroup$ – metaphor_set Jul 10 '19 at 20:05

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.